Has LinkedIn Hijacked Some of Your Profile?


LinkedIn Hijacked His Profile

This is a story of what recently happened to one of my LinkedIn connections! To top it off; this connection is a PREMIUM MEMBER, meaning they are paying LinkedIn! If it was a free account, it would still be unacceptable, but much more difficult to complain!

The content is a letter written to this connection by someone at LinkedIn. My connection chose to post the letter on his profile and I have chosen to write about the experience.

The letter is true to form, however, I have chosen to put some headings on the section using my normal heading process.

This could happen to you!

And the letter/posting begins

LinkedIn Customer Support Message

Subject: xxxxxx-xxxxxx

Hi name omitted,

Thanks for Contacting Us and I Will Assist You, but Truthfully There Is Nothing I Can Do.

Thanks for contacting us back. My name is [LinkedIn respondent’s name omitted] and I will be assisting you.

Someone at LinkedIn Has Decided to Test Your Profile; without Your Permission

It appears the activities section on your profile is currently being tested. Since this feature is being tested, it has been temporarily removed from your profile page.

Someone at LinkedIn Has Removed Your Activities Section, So… Not Only Can You Not See the Information; Your Connections Can Not See Your Recent Activities As Well

Since this is removed from your profile, your members will also not be able to see this feature for you.

Oh, By the Way There Is No Way for You to Opt Out.

There is not a way to opt out of our testing program.

However If You Jump Through This Hoop You Can See Your Recent Activities

However, anything that you do on your account, which would normally display in your “activities” section, you can view through your homepage under “your updates.” If you go to your home page and change “All Updates” to “Your Updates” you can see what you have done only.

Continual Testing and Your Account May Be One of the Beta Sites; without Your Permission

We’re continually testing the usage of product features by removing certain features temporarily. Periodically, these are tested on a limited scale to ensure correct data. To get the best results and control distortion of the results, our test participants are systematically chosen from a cross section of members. Because of this, you may become part of a test program before a full roll out to our mass membership occurs.

We Don’t Need Your Permission, but We Want Your Feedback!

Feedback from members like you is extremely helpful in shaping how features are changed or enhanced.

We Can’t Offer You the Option to Opt In or Out; it May Impact Our Results

We understand that some people might prefer to opt in or out of these feature tests. But since it could distort the results and would require a lot of extra tracking, the ability to opt in or out of this feature is not available.

We Apologize for Any Inconvenience, but We Really Don’t Care

Sorry for any inconvenience this may cause. If you have further questions, please feel free to reply to this message.

To Bad, So Sad; but Have a Wonderful Day, Anyway!

Thank you and I hope you have a wonderful day!

What Do You Think; Is this what You Expect from LinkedIn? Speak Up!

Have You Backed Up Your LinkedIn Connections Lately?


Have You Backed Up Your LinkedIn Connections Lately?

My previous two posts Don’t Lose Access to Your LinkedIn Account – Create a Backdoor and Why LinkedIn Gives You Five Email Addresses discussed the importance of protecting your work. Jim Ange commented on the post and said this is your personal IP (Intellectual Property) and he was right on target. This is your IP and something you should be protecting.

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You Have Invested a Lot of Time and Effort

Whether you have 100, 200, or 30,000 connections you should be periodically backing up your LinkedIn connections. As Jim Ange said this is your IP and it is up to you to protect your information.

Why Do You Need to Backup Your Connections

Some may question the need to backup their connections; however, there are at least four excellent reasons:

  • LinkedIn looks to be a solid organization, but things change especially with the Internet – you can’t take it for granted;
  • Periodically someone crosses the line with LinkedIn, not saying you will, but something you do or say may be misunderstood and all of a sudden you have no access;
  • Your account becomes corrupted or somehow inaccessible and you can no longer see your connections; or
  • The LinkedIn network gets spammed, destroyed (they are on the West Coast remember), or some other catastrophe strikes.

We have all been subject to computer errors human or otherwise and suffered the loss of information. LinkedIn is the Rolodex of the 21st Century; can you afford to lose your Rolodex?

Why Has LinkedIn Made it Easy to Export Your Connections

The people at LinkedIn are no dummies after all; they included the export feature so, if something were to go wrong, they have the escape clause of saying you could have exported all of your connections. If you didn’t perform an export that’s a choice you made! It’s not their fault.

The Steps to Export Your Connections

  1. Go to your LinkedIn contacts page
  2. In the upper right corner of your contacts page it says “Add Contact” and “Settings”, click on “Settings”;
  3. In the right hand column is the option to “Export LinkedIn Connections”, click on this option;
  4. You have several format options to choose from, select the best option for you and then click “Export”; and
  5. At this point you have a file saved on your local computer with all of your contact information.

You can stop and know your information is residing on your computer or you can take it a step further and import the file into your address book, MS Excel, MS Word, a CRM application or any number of other applications.

JibberJobber Contact Management Software

First to make it clear I have no financial interest in JibberJobber and I am not compensated for this recommendation!

My personal favorite is a product from my friend, Jason Alba at JibberJobber.com. Jason has a web based application which allows you to import your LinkedIn contacts. Initially Jason designed it for job seekers, but I see it being much more. I particularly like the feature which allows you to build your contacts into a hierarchical tree showing who connected you to whom.

If you have ever read Malcom Gladwell’s “The Tipping Point” he talks about connectors, mavens and salespeople. Using the hierarchical tree you can identify the connectors in your network who have worked on your behalf to help you build through introductions and referrals. Surprisingly you will find a handful of people who have been particularly instrumental in the process.

LinkedIn provides you the ability to backup your connections. I encourage you to take action and protect your IP!

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My name is Tom Staskiewicz and my goal is to help everyone do a little better, get a little further and reach the success they are destined to achieve! Whatever I can do to help you or anyone to move forward in reaching your goals; I’m all for it. Connect with me on LinkedIn, Like me on Facebook or follow me on Twitter.

Check out our career site at http://toyourcareersuccess.com and sign up for our newsletter of career tips and ideas for job seekers, small and medium business owners, self-employed individuals, contractors, consultants or whatever; anyone wanting to move their career forward!

Why LinkedIn Gives You Five Email Addresses


Why LinkedIn Gives You Five Email Addresses

In my previous post I discussed the importance of having a backdoor for your LinkedIn Account. I also mentioned you can have up to five email addresses associated with your LinkedIn account. This post explains why LinkedIn allows you to link up to five email accounts.

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LinkedIn Personalized URL
LinkedIn Summary Section
LinkedIn Experience Section
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Why Five Email Addresses

LinkedIn gives the capability but they don’t do a very good job of explaining why. I’ll clear the air in this post.

Some people actually have five or more working emails because of their involvement in the company where they work, the place(s) they volunteer, the self-employment they do, their educational pursuits, board of director positions or their personal account. Each activity may have an associated, active email address. For some people even five accounts may not be sufficient!

The Problem with Not Linking All Your Email Addresses

If someone attempts to connect with you using one of your email addresses and the email is not tied to your LinkedIn account; you will be told to create a LinkedIn account. LinkedIn doesn’t provide the option to connect to a different account, therefore you are stuck with these options: multiple LinkedIn accounts, sending your own invitation for this person to join you on LinkedIn, ignore the invite or the best answer is to add the email to your current LinkedIn account.

In my previous article Don’t Lose Access to Your LinkedIn Account – Create a Backdoor
I explain the steps for creating or adding an email account. You can also designate which account is your primary or preferred account where all LinkedIn messages should be directed.

LinkedIn provides many free features; sometimes they are not very good at explaining the purpose and sometimes I believe they think it’s a good idea, they may not know why, but they put it in anyway hoping someone will figure it out.

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Recent Networking PostsIs Your Business Network Operational, Strategic or Social
Does 20 Years’ Experience Tell Your Audience Anything

——————————————————————

My name is Tom Staskiewicz and my goal is to help everyone do a little better, get a little further and reach the success they are destined to achieve! Whatever I can do to help you or anyone to move forward in reaching your goals; I’m all for it. Connect with me on LinkedIn, Like me on Facebook or follow me on Twitter.

Check out our career site at http://toyourcareersuccess.com and sign up for our newsletter of career tips and ideas for job seekers, small and medium business owners, self-employed individuals, contractors, consultants or whatever; anyone wanting to move their career forward!