Putting Power into Your Reviews and Testimonials


Negating the Negatives

Negative Internet Reviews

If you are like many businesses today you have experienced the negative review on Google, CitySearch, Yelp, or a plethora of other sites. In the process you have most likely noticed that these reviews hide behind an alias. The reality is that they, the reviewers, are cowards or even worse competitors.

To top it off Google, CitySearch, and the others make it difficult and costly to respond. This may be a good thing, because your immediate response would be a “knee-jerk” reaction and probably end up hurting your more than helping. You must remember that you are in the age of the Internet and the person who wrote the review will NOT be the only one reading your response. In your attempt to respond you may end up hurting future business from the eves droppers.

What Do You Do

One of the best ways to counteract a negative review is to get a good review; but not just any good review. Get one where the individual writing the review is willing to give their name and their city and state. You want credibility behind the review!

Get Credible Reviews

When you have credible reviews and someone points to Google, CitySearch, or whomever and it is a review that hides behind an alias; you can point to your reviews (good, just okay, or even bad) and say that YOUR reviews have quality. You can say that these are people you can talk to and they will answer your questions honestly. These are people that have nothing to hide.

You can, with the writer’s permission, use these reviews in your marketing and sales materials as testimonials of the work that you do and they way your customers/clients/patients feel about you, your business, your products, and your services.

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Tom Staskiewicz speaks and coaches on Social Media/Social Networking topics helping businesses, organizations, and individuals establish and manage their Social Media presence. Your Social Media presence doesn’t just happen and will not take care of itself. Tom helps you with those processes so your Social Media efforts will work for you.

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What Are Your 2011 Networking Goals?


It Is That Time of Year Again

We may reflect on the goals we set for 2010 and we are going to make our 2011 New Year’s resolutions for many aspects of our life. Another year has passed and it is time to ask not only whether you achieved your networking goals for 2010, but did you even have networking goals in 2010? Or were you like most people and just left the process to fate?

It's Time to Make Your Networking Resolution

I’m afraid that far too many left it to fate and fate did not shine kindly upon their efforts. Networking is a process that requires goals and a strategy. Without these two components your networking has no focus. Without a focus it is difficult to find a reason to network and most end up not networking or they end up connecting simply because they want something.

 

Networking Is More than Seeing Who Can Give You What

I recently wrote another article on networking and one of the responses that I received raised the issue that people only network with their own needs in mind. I think this is true, but not for the reason that others may believe. To me the issue is that we were never trained in the art of networking and therefore do not know what to do or how to network properly.

Networking is a give and take activity and it starts with the give portion. When you network it should be a win-win situation for both parties. If only one person is a winner; that is not networking. If you enter a networking situation with only your interests in mind; you will not be successful engaging the other person or at least not for the long-term.

Your 2011 Goals

For 2011 it is time to try something new: networking with a purpose. Having goals and a purpose as part of your networking allows you to monitor and measure your progress.

  1. What is your purpose for networking?
  2. What do you want to accomplish with your networking efforts?
  3. What is the value that you bring to the relationship?
  4. Who do you want in your network and why?
  5. How are you going to communicate with your network and what is the frequency of those communications?

For more ideas check out our free report to learn more about Networking with a Purpose.

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Tom Staskiewicz is a Social Media/Social Networking Coach helping businesses, organizations, and individuals to establish and manage their Social Media presence. Your Social Media presence doesn’t just happen and will not take care of itself. Tom helps you with those processes so your Social Media efforts will work for you.

Helping Your Children by Building Your Network


Your Network Has Value to Your Children

While you may typically think of your network as your list of contacts that will help you in your business or career. Your network has the potential to help more than just you. One of the most important benefactors of your networking efforts can be your children.

How Your Network Can Help Your Children

Through your connections, you can provide your children access to influential people they may otherwise never know. Whether your child is looking for a connection to a college, an opportunity for an internship, a job, references, or some other interest that can benefit from a connection; you can be the missing link.

Almost daily most of you come in contact with interesting people with varied backgrounds. Capturing these connections brings value to you and your network, but it may also bring a needed future connection for your children.

As a parent building your network can be one of the most unselfish acts you ever take as you work to create the connections that your child will need as the progress through their career.

Read my other networking articles on this Blog for more reasons why you MUST be networking.

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Tom Staskiewicz is a Social Media/Social Networking Coach helping businesses, organizations, and individuals to establish and manage their Social Media presence. Your Social Media presence doesn’t just happen and will not take care of itself. Tom helps you with those processes so your Social Media efforts will work for you.

Does Your Social Networking Answer the WIIFM Question?


What’s In It For Me?

The reality is that people are always looking to understand how they will benefit from any activity or action undertaken. They may be totally supportive of an idea or a plan, but their own interests will eventually come into play. With that in mind do you have the WIIFM answer for your customers and prospects?

Does Your Offer Answer Your Customer’s WIIFM Question?

If you can answer that question for them and answer it repeatedly with a benefit that they perceive has value and is of interest; you will get their attention. We are all bombarded with information constantly and one of the easiest ways to weed through the information is by looking for those messages that quickly tell them what is in it for them and make if very clear what they have to gain.

They will take that information and then weigh it against their cost. If the benefit out weighs the cost, they will be interested and act. If the perceived benefit does not outweigh the cost, they will move on to the next offer.

Do You Struggle with the WIIFM Question for Yourself?

So whether you are promoting yourself, your business, your service, or your product; you must be able to provide your reader with an answer to the WIIFM question. If you can’t or you don’t it is wasted effort on your part and you then need to look at the WIIFM question for yourself.

If you don’t want to put the work into your own activities then YOU must be failing your own WIIFM question. For whatever reason you do not feel that putting the effort into your own activities is worth the benefit you will receive.

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Tom Staskiewicz creates networking strategies that help you build your individual and business brands. Ask him how! Check out the UPPROACH website.

Begging for Facebook Fans


Are You Looking to Build a Following for Your Facebook Fan Page?

There are lots of fan pages out there and many, if not most, go begging for fans. Interestingly I see many posts of people saying “Be my Fan”, “Follow My Page”, “Click on This”, etc. That may work with some people, but you will never gain a quality following using that process. That is unless you are a celebrity and people are ready to jump at anything you say or do.

To Be Successful Facebook Fan Pages Need Fans

Without a doubt your page will be far more successful when you have 100s or 1000s of fans; but you will never reach that goal by begging. You must be providing value to generate fans. There are many different ways to provide value or otherwise encourage people to follow you; but you must be providing something in exchange for their clicking “Like” and becoming a fan.

What Do You Have to Offer?

Obviously one of the first things that you can be offering is valuable information. For instance if you are reading this article; you obviously believe that there is value in the information. Providing information that is helpful and can add value to your readers can be the enticement necessary to get them to become your fan.

Some pages gather fans by offering specials, using coupons or other pricing incentives, running promotions, and other activities to encourage participation. All of these actions can help in building your following. Along with those activities you need to be regular in your postings and activities. People are not interested in Pages that stop and start.

On my page UPPROACH I offer Fan Page tips. This is gaining me a following and therefore people must believe that there is value in what I am saying. If I can do it, so can you.

Make your Fan Page appeal to readers by giving them quality!

Does Networking Work?


Have you ever wondered if networking pays off?

Here is my latest experience. Approximately 8 weeks ago my contract was ended. I had been contracting at one company for the past 3 ½ years and it was only supposed to be a 1 year contract. That worked out well for me and I am happy that it lasted that long. I will get back to the end of the contract in a little bit.

Prior to this contract I had been looking for work for about 6 months. I had some things here and there that kept us going, but it was tough regardless. What is important, however, is what I did while I was with this company.

Take Action

The first action, not under my control, was shortly after I started I was called to a regional employment role in my church. The second action was I started using LinkedIn. The third actions was the more I learned the more I wanted to learn on how it could help me with my search.

Learn to Network

By learning how to network and allowing my network to get to know me I made many great contacts. I didn’t know everyone in my network at first and in many cases I am still getting to know them; but I will keep working on this.

Make Lots of Connections

About 1 1/2 years after getting into LinkedIn I started on Facebook. I had watched my teenagers use MySpace and then Facebook and thought they were wasting their time. I was wrong! At least with the idea that Facebook offered nothing for me. I started connecting with all kinds of people and it has been great.

I now have over 850 connections on LinkedIn connecting me to over 8 MILLION people and I have over 650 connections on Facebook. Some of the LinkedIn and Facebook connections are duplicated, but most are not.

After the Contract Ended

Anyway back to having the contract end… I contacted my and other recruiting companies to see what might be available. It wasn’t long and I had a couple of opportunities presented. One ended up panning out and I started the Tuesday after Labor Day.

Emailed Over 170 Contacts

The other thing that I did, however, was send an email to about 170 of my email contacts. That process generated over a dozen responses with possible opportunities. Where I went wrong was not sending that email out earlier in the process.

Let People in Your Network Know Who You Are and What You Can Do

When people in your network know you, know what you can do, and know what you want to do; they are there to help. My email went out a couple of weeks ago and I am still being contacted by members of my network to see what they can do to help. The truth is that I still have well over one thousand people that I could contact; a majority of whom I did not know three years ago.

I connect with new people all the time; it is my goal to be adding 5 – 10 new connections either on LinkedIn of Facebook every week. Sometimes it is as many as 20 per week and this is what YOU must be doing as well.

Networking works when you give it a chance.